Zambia. I was happy but fascinated to see a female bus conductor. Felistus Mwanza works on minibuses operating between the John Howard-Chawama-City Market route.

I asked her; What are the challenges that you face from customers, drivers and bus stop youths?

“Boss ninchito iyi, nikulimba, ili chabe monga nchito ili yonse…ni ku chita deliver!” (It has challenges like every job, you have to be resilient, work hard and ensure that you deliver).