Well-known gospel singer Wendy Favour Harawa has described the Malawian Airlines as the worst airline in Africa.
The development follows delay of the flight which was scheduled to depart Kamuzu International Airport (KIA) in Lilongwe at 10:30am.
Writing on her official facebook page Harawa described the conduct of Malawian Airlines official as uncalled for.
“I am a very Patriotic person, But am sad to call Malawian airlines the worst airline I have ever come across in Africa.. they let us leave our homes at around 7 a.m get to the airport without sending us emails or messages to update us of flight delay, only to tell us the 10:30 scheduled flight will leave at 4:30 pm, on check in they tell me the flight time has now been updated to 19:30, in the evening, I asked the handler will this flight make it coz am on air at 8 a.m tomorrow he tells me yes in the evening and asked if they have my number incase of anything said yes.
“ I go home to rest. Only for them to call me a few minutes ago at 15:22 which is 3 minutes after 3 o’clock to ask me where are you we are about to close the doors of the flight it came earlier, I answered am home why dint you call, lemme come quickly, my home is 15 to 20 minutes drive, she says no we can’t wait for you and drops my call as I expressed my anger. Am hurt and angry at my time wasted and costs incurred.. Malawian airlines you can do better, it was your mandate and duty to get intouch with us or our agents,” wrote Harawa.
Effort to talk to Malawian Airlines officials proved futile.