Old Mutual Malawi launches USSD, Whatsapp digital platforms

In a bid to enhance customer experience in accessing financial services, Old Mutual Malawi Limited, has launched digital platforms, which include a USSD code and WhatsApp Chatbot. According to Old Mutual Operations Executive Khumbo Phiri, the launching of the two digital platforms signifies the company’s commitment to digital transformation and enhancing customer engagement. Phiri said […]

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